What to write to us about
- Corrections: prices, hours or rules that differ from what we report.
- Links and typos: broken pages or errors in the text.
- Partnerships: editorial or commercial proposals.
Write to info@brunelleschidome.firenze.it — we normally reply within a few business days.
What we CANNOT help with
We are an editorial guide: we don't sell tickets and cannot change, cancel or refund bookings.
- Bookings made on Tiqets: use Tiqets customer support (contacts are in your order confirmation email).
- Tickets bought through official channels: contact the Opera di Santa Maria del Fiore viaduomo.firenze.it.
- Lost property, accessibility, on-site requests: these belong to the complex's staff and official channels.